FlowPort Patch Release Notes For SPAR21687Patch_2_1_3_63.jar release version 2.1.3.63.44 Released on May 21, 2003 Release Notes Updated on May 21, 2003 Prerequisite These instructions assume that the FlowPort Server is running FlowPort SP2 ( ver 2.1.3.63 ) software and that the Patch Manager is installed. Note: If you have not installed the PatchManager, follow item VII, 'PatchManager installation steps' below. I. Overview This SPAR21687Patch_2_1_3_63.jar file is released for installation only on a FlowPort server running FlowPort 2.1.1 SP2 (a.k.a. version 2.1.3.63). With this patch installed, 'ProcessBeforeDataMove: Unable to pack data files' installation error, should not happen. II. Fixes in this patch This patch addresses the upgrade error ' ProcessBeforeDataMove: Unable to pack data files '. This happens during installation of SP3 on top of SP2 or installation of SP2 on top of SP2. III. Patches Superseded * No other version of this patch has been released for FlowPort 2.1.1 SP2. IV. Distribution * This patch should be installed on FlowPort servers running SP2 and experiencing the problem described. Installing this patch will not affect the normal processing of FlowPort, thus, it can be installed on a server that has not experienced the described problems. V. Installation of Patch * Copy the SPAR21687Patch_2_1_3_63.jar to the FlowPort/PROGRAM/jars directory * Logon to FlowPort as admin * Click on the light blue APPLICATIONS tab * Click on the 'Patch Manager' link under 'Configure Applications and Services' * Click on the 'Install New Patch' link * Type SPAR21687Patch_2_1_3_63.jar after .../PROGRAM/jars/ (case sensitive). The entry should look like: .../PROGRAM/jars/SPAR21687Patch_2_1_3_63.jar * Click on 'Install Application or Service' * The bold message 'Configuration Done' should come up. Click on 'Continue' button. * Click on the 'Patch Manager' link under 'Configure Applications and Services'. * A new entry for 'SPAR21687Patch_2_1_3_63' should be there. * Click on light blue RESTART tab * Click on the Restart button * Allow for normal FlowPort startup sequence and return to normal FlowPort usage. VI. Uninstalling this patch If you should experience problems and would like to withdraw this patch, please follow these steps: * Logon to FlowPort as admin * Click on the light blue APPLICATIONS tab * Click on the 'Patch Manager' link under 'Configure Applications and Services' * Look under 'Patch Name' for SPAR21687Patch_2_1_3_63 * Click under the X to the left of SPAR21687Patch_2_1_3_63 * Click on the 'Uninstall Selected Patches' button * A warning message asking you to confirm the uninstalling of this patch will pop up. Click on 'OK' * You will see this message: Uninstalling patch SPAR21687Patch_2_1_3_63 Deleting patch SPAR21687Patch_2_1_3_63 1 Patches removed. Please reboot FlowPort unless you were so instructed not to. * Click on Done * Click on light blue RESTART tab * Click on the Restart button * Allow for normal FlowPort startup sequence and return to normal FlowPort usage. VII. PatchManager installation steps * Insert the FlowPort CD on you server's CDROM * Browse the CDROM * Go to the 'bin\Utils' directory * Copy the 'PatchManager.jar' file to the FlowPort/ImportJars directory * Open the web browser and logon to FlowPort as admin * Click on the 'APPLICATIONS' light blue tab * Click on 'Install new Application or Service' * - Delete the '/PROGRAM/jars/' part of the entry and replace it with '/ImportJars/' * Type 'PatchManager.jar' after '/ImportJars/' The entry should look like: .../ImportJars/PatchManager.jar * Click on 'Install Application or Service' button * The bold message 'Configuration' should come up together with 'Installed service Patch Manager. Configure the service' * Click on 'Configure the service' to install or uninstall a patch VIII. Compatibility Issues This patch may be installed on FlowPort version 2.1.3.63 (a.k.a. '2.1.1 SP2') along with other patches built for FlowPort version 2.1.3.63 only. This patch is released for installation by an admin configured to use the English-language locale. Installation while the admin's locale is set to any language other than English is not supported. ====================================================================== This patch is provided to resolve documented issue(s). Patches do not go through a full regression test, however, limited testing is done to ensure the problem is resolved and the operation of the software has not been impacted. If you experience issues with the installation and/or subsequent operation of the software and require assistance from our Customer Support Center, an active Support Agreement will be required. If you do not have a valid Support Agreement you will be required to renew/purchase a Support Agreement to obtain assistance and you will be required to pay a fee to Xerox for such renewal/purchase. All title, copyrights, patent rights, and other proprietary rights to the patch and the underlying software and all copies reside exclusively with Xerox and/or its licensor(s). IN NO EVENT SHALL XEROX BE LIABLE TO YOU FOR ANY DAMAGES, EITHER DIRECT, SPECIAL, INDIRECT, INCIDENTAL CONSEQUENTIAL OR PUNITIVE DAMAGES IN ANY WAY ARISING OUT OF OR RELATED TO THIS SOFTWARE PATCH OR UNDER A CLAIM OF ANY TYPE OR NATURE BASED ON ANY THEORY FOR LIABILITY (INCLUDING CONTRACT, TORT OR WARRANTY) EVEN IF THE POSSIBILITY OF SUCH DAMAGES HAS BEEN COMMUNICATED. ======================================================================